YOU’VE GOT QUESTIONS — WE’VE GOT ANSWERS

A List of Common Queries at Your Disposal

WHERE DO I APPLY FOR MY FINGERPRINT CLEARANCE CARD?

Simply click on this link to apply for your Level One - Fingerprint Clearance Card.

https://psp.azdps.gov/services/fccFormTriage

AFTER I APPLY FOR MY FINGERPRINT CLEARANCE CARD, WHERE DO I GO?

Simply click on this link to schedule your appointment at a location near you.

https://fieldprintarizona.com/individuals

WHAT IS ARTICLE 9?

Article 9, also recognized as Arizona Administrative Code r6-6-901, is a state law in Arizona. Its focus is on guiding the Divisions of Developmental Disabilities in actively and constructively promoting positive and adaptive behavior among individuals.

This course is approximately 4 hours in length. Your certificate is valid for 3 years.

If you do not have Article 9 or need to have a current certificate, upon employment this is provided complimentary for you.

If you'd like more information about what Article 9 is, please see the link below.

https://des.az.gov/sites/default/files/media/Arizona-Administrative-Code-Developmental-Disabilities-Article-9-Managing-Inappropriate-Behaviors.pdf

https://omnean.zendesk.com/hc/en-us/articles/13816921844759-Article-9-Red-Yellow-Green-Light-Fact-Sheet

https://omnean.zendesk.com/hc/en-us/article_attachments/13817926750103

https://omnean.zendesk.com/hc/en-us/articles/13811749208855-Article-9-Packet-English

https://omnean.zendesk.com/hc/en-us/articles/13818553583255-Articulo-Nueve-Paquete

WHAT ARE AHCCCS FAQS ABOUT PARENTS AS PAID CAREGIVERS OF MINOR CHILDREN?

For more information and FAQs directly from AHCCCS, please click here.

WHAT IS THE POLICY FOR ATTENDANT CARE THROUGH DDD?

For more information about Policy 1240-A, please click here.

WHAT IS THE POLICY FOR HABILITATION THROUGH DDD?

For more information about Policy 1240-E, please click here.

WHAT IS A MANAGED RISK AGREEMENT?

For more information on the Department of Developmental Disabilities Procedure for Managed Risk Agreement, please click here.

DOES THE DEPARTMENT OF ECONOMIC SECURITY - DIVISION OF DEVELOPMENTAL DISABILITIES HAVE A MEMBER HANDBOOK?

Yes, they do! Please click here to access it. Additionally, click here to access the DDD Members Rights as well.

WHAT ARE THE CURRENT POLICIES, RULES, AND LAWS FOR THE DIVISION OF DEVELOPMENTAL DISABILITIES?

To know more, please click here.

WHAT ARE THE CURRENT REIMBURSEMENT RATES FOR QUALIFIED VENDORS THROUGH THE DEPARTMENT OF ECONOMIC SECURITY - DIVISION OF DEVELOPMENTAL DISABILITIES?

To view the current rate book, please click here.

WHAT IS THE EVV SYSTEM AND ITS PURPOSE?

For more information about why the EVV (Electronic Visit Verification) is required, please click here.

HOW DO I FILE A GRIEVANCE WITH DDD (DIVISION OF DEVELOPMENTAL DISABILITIES) IF I FEEL THERE IS UNFAIR TREATMENT WITH THE MEMBER'S SERVICES AS PROVIDED BY DDD WITH THE SUPPORT COORDINATOR, UNIT SUPERVISOR, AREA MANAGER?

To file a grievance, please click here. If you need assistance please contact our agencies Advocate here.